Cedar Financial is the resource of choice for U.S. based hospitals and medical providers who require assistance resolving international medical debt. As part of TCM Group, our agency assists hospitals, physicians and other medical providers in collecting medical debt that originated in the United States and is due from foreign patients or U.S. patients residing overseas. If you are searching for a medical collection agency, you’re in the right place – Cedar Financial is here to help!

Our areas of expertise in international medical debt collection include:

• International insurance billing and recovery
• Medical billing collections
• International self-pay and personal guarantors
• International travel and medical insurance
• Contractual and non-contractual discounts
• Government medical debt
• Elective and non-elective treatments
• Hospital billing collection

HIPAA Compliance

The Health Insurance Portability and Accountability Act of 1996 mandates the standardization of electronic patient health, administrative and financial data, unique health identifiers for individuals, employers, health plans and health care providers and implementation of policies and procedures to ensure full compliance with the standards for primary or individual health information and electronic data interchange.

Cedar Financial is fully HIPAA compliant, and is committed to protecting the privacy and security of all Protected Health Information (PHI) that is received or created in the course of our debt recovery efforts. As defined by the HIPAA act, the Business Associate Agreement enables our clients (defined as the “covered entity”) to provide Cedar Financial (“the business associate”), with the relevant demographic and PHI needed to perform the function of “payment,” in this case the process of recovering unpaid medical accounts.

We collect the minimum PHI necessary to complete our task, which is defined as payment (45 CFR 164.502b). Our adjusters undergo comprehensive two-tier education and regular training updates. A specially trained administrative staff handles, processes and stores all incoming PHI. For added security, Cedar Financial uses levels of system privileges for controlling access to your clients’ data.