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Countdown to New Delhi -
2010 AGM
In just four short weeks the 2010 AGM will convene in New Delhi. Complete your
plans now to join us. It is the perfect opportunity to meet with fellow TCM
members, and to explore beautiful India! Below please find the AGM tentative
agenda.
In this month issue we include a
brief profile of our AGM host Mrs. Seema Kumar of MNS Credit Management. There
is also a message from Mr. Sigubjorn Thorbegsson on TCM core values and a call
to all members of the TCM Group to further the group interests and success. PLEASE don't forget
to include your completed TCM Quality Survey
questionnaire.
Finally in this issue, we have
included an article about cross-border eCommerce for merchants. The white paper
prepared by payment processor First Data details some of the more exciting
opportunities in the global eCommerce field. We hope to see you in New Delhi! Cordially, Amir Erez
Chairman
TCM Group International, LTD ___________________________________________________
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2010 AGM New Delhi Tentative Agenda
The 2010 AGM proposed agenda is as
follows:
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Your AGM Host: MNS Credit
by Seema Kumar
MNS
Credit Management Group, established in 1999, is the Pioneer in Domestic and International Debt
Recovery in an organized professional manner in the Indian Subcontinent. MNS
also specializes in providing Credit Reports, Credit Checks and Due Diligence
Reports both Domestic and International, at very competitive cost.
MNS provides Global Coverage and creates a one-stop
solution for global debt recovery services, including litigation and court
actions. It handles a large volume of contested as well as uncontested
commercial and consumer debts and provides cost effective service and strive to
provide individual attention to each claim on its own merits and circumstances
regardless of value or difficulty. Its clientele includes major International
Financial Institutions, Insurance Companies, Export Promotion Councils and
Multinational conglomerates.
MNS
is presently
lead by Ms. Seema Kumar, Director (International) who also a law graduate,
supported by qualified Legal, Finance and Management
Professionals practicing/specializing
in their respective fields for more than two to four decades.
Its corporate office is located at New
Delhi, the capital city of India, where it's Executive Human
Resources, Sales and Mktg., Management and Information Services and legal team
are centralized. No matter where the debtor is, MNS is equipped with the language,
presence of professionals having requisite knowledge of local laws and
negotiating skills to do the job efficiently. Its Advisory Panel consist of
Senior Lawyers practicing in various High Courts and the Supreme Court of India
besides Retired Judges specializing in various branches of law, particularly
commercial law.
The Group has vast experience with the Indian Legal System ranging from
lower courts through the Supreme Court of India and specializes in Arbitration,
Winding -Up Petitions, Recovery Suits, Criminal Cases and execution of Foreign
Decrees. MNS regularly monitors the procedures and costs implications of each
Court in order to recover Clients debts as cost effectively as possible.
Over the years, MNS has
built up a reputation by meeting clients' demands for prompt, efficient and
cost effective services. MNS is known for its professional method of handling
cases personally, efficiently and with a clear and detailed knowledge of
procedures, the relevant law and the client's requirements.
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Message from our CEO
Dear Shareholder,
I would like take the opportunity in
this newsletter to point out some core values and obligations we all should
honor and respect as TCM Group
offices.
Ethics - We handle all
business in a professional and business like manner under all
circumstances.
Quality - We provide fellow group
offices with superior service and undertake to reply timely to all enquiries and
requests.
Marketing - We undertake to promote the
TCM Group in our respective countries with specific emphasis on gaining
international collection work for fellow group
offices.
Communication - We undertake to provide
the Group (via the CEO) with updates on the credit and debt recovery industry
within our countries. All such articles or relevant information will be placed
on our breaking news section of our web site.
Growth - We are committed to expanding the
network through recommendation of potential new partners identified throughout
the world.
Spirit - We are committed to
maintaining a friendly and conducive business attitude towards all fellow TCM
offices, we accept that cultural differences or circumstances may lead to
problems and handle such problems with empathy towards the fellow
office.
It should be our ambition to
continuously strive to improve each and every area of our business on a daily
basis. Our ultimate goal is to facilitate bottom line profits for each TCM
office. How do we get there? Come to our AGM 2010 and have your
say!
Looking forward to see you all in New
Delhi.
Sigurbjörn Thorbergsson, CEO
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What Merchants Need to Know About Cross-Border eCommerce
Souheil Badran
While
eCommerce extends global reach, it also forces merchants and financial
institutions to address complex payment issues around exchange rates, taxes,
regulations, compliance and reporting. Global eCommerce presents a unique set of
challenges, including growing threats of fraud and security breaches, but the
next generation of eCommerce solutions will help the most savvy merchants expand
their businesses across geographic boundaries.
As
eCommerce extends the reach of regional business to the global marketplace,
merchants are presented with huge revenue and growth opportunities. Until
recently, organizations often engaged in eCommerce by building a single Web site
and then driving traffic to it from around the world.
While
some companies still rely on this model, the one-size-fits-all approach is
increasingly being displaced by cross-border eCommerce. In this scenario,
optimized, country-specific sites and eCommerce solutions are deployed for each
major market. For example, iconic American motorcycle company Harley-Davidson
now has 25 cross-border sites around the globe.
Country-specific sites work better to attract and service customers
in those countries than the multinational approach, but they present a host of
challenges for merchants unfamiliar with the territory. The challenges include
maintaining information in multiple languages, greater product differentiation,
customer service issues and a more complex supply chain. Additionally, the
business must deal with a host of payment-related issues, including increased
fraud risk, currency conversion, merchant banking relationships and regulatory
requirements.
This
paper is for any business that is either already engaged in global commerce or
is considering expanding beyond current domestic markets. It outlines the key
challenges in cross-border eCommerce with a specific focus on payments, which
until now have been particularly difficult to manage for global online
merchants.
The
paper explains how payment processors like First Data deliver turnkey
cross-border solutions that reduce cost, complexity and potential fraud risks.
This model enables merchants to focus on what they do best: enhance customer
value by designing and delivering great products and services, while outsourcing
cross-border payment management.
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20 Top Trading Nations:
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2010 AGM India!
will be held at
The date is fast approaching. Have you RSVP'd with
Seema Kumar of MNS Credit?
Face to face meetings are the best way of getting to know
your global partners. Come to do business and have a good time with your group.
We need your attendance to make the AGM even more exciting and vibrant.
Our conference will be held at the beautiful Le Meridian, in
New Delhi.
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